Last updated: August 25, 2026
1. Product information and images
We make reasonable efforts to keep product descriptions, specifications, pricing and images accurate. Product photographs are illustrative. Colours, finishes, texture, scale and proportions may appear differently depending on photography, lighting, screen settings and reasonable variation in natural or manufactured materials. Please use the stated product details and supplied instructions as the primary reference for a particular item.
2. Compatibility and installation
Before purchase and installation, confirm the specific product’s dimensions, voltage, bulb type, dimmer compatibility, mounting requirements and any other listed requirements. General website text, photographs or customer-support communications do not replace the product’s supplied instructions, the advice of a qualified professional, or applicable local electrical, building and safety requirements.
Where professional installation is required or recommended, use a qualified electrician. Do not install or use a product in a way that is unsafe, contrary to supplied instructions, or contrary to applicable local codes. Do not assume a product is certified, dimmable or compatible with a particular bulb, dimmer, voltage or electrical system unless that information is expressly confirmed for the specific product.
3. Safety concerns
Stop using a product and seek qualified assistance if you observe damage, overheating, smoke, unusual odour, exposed wiring or another safety concern. Do not attempt an unsafe repair. For a product issue, see Warranty & Product Safety and contact info@tppgpn.com.
4. Website availability and third parties
We try to keep the website available and secure, but we do not guarantee that it will be uninterrupted, error-free or free of every harmful component. The store may use third-party platforms and services. Their availability, information and actions are outside TPPGpn’s direct control.
5. No limitation of mandatory rights
This disclaimer does not exclude or limit warranties, remedies or consumer rights that cannot legally be excluded or limited. For order-specific obligations, please also read the Shipping, Return & Refund, Cancellation and Terms policies.