Product and destination availability is shown at checkout. The regional terms below apply where the selected product is offered for delivery to that destination.
Last updated: September 21, 2026
Available payment methods
Payment methods are displayed at checkout and processed through Shopify and the providers presented there. Availability can vary by location, device and provider requirements.
Prices and payment
Prices are shown in the currency of your selected market: USD for the United States, EUR for the European Union, and GBP for the United Kingdom. Review the currency and final total shown at checkout before paying. For accepted orders to our supported destinations, applicable taxes, including VAT where applicable, import duties, import taxes and customs-clearance costs are included in the displayed product price or covered by TPPGpn. Standard Shipping is free. These mandatory merchant charges are not added above displayed product prices at checkout or delivery. Valid discounts reduce the payable total.
If checkout unexpectedly adds such a charge, contact info@tppgpn.com before payment. If a carrier requests import charges, send us the order number and notice so we can arrange settlement. If already paid, send the receipt for verification and reimbursement. These charges will not be passed on to you. Independent currency-conversion or other bank fees are not collected by TPPGpn.
Payment security and order review
Payment details are handled by checkout and payment providers. Do not send full card numbers, security codes or passwords by email, phone or social media. Orders are subject to payment authorization and any necessary review for fraud, errors, availability and delivery feasibility. Our Terms of Service / Terms of Sale explain acceptance and order processing.
Refunds
Eligible refunds are returned to the original payment method unless another lawful method is expressly agreed. EU and UK statutory withdrawal refunds follow the regional statutory timetable. U.S. and additional commercial returns follow their separately stated timetable. Bank posting time is separate from the merchant's refund obligation. Full instructions appear in the Return & Refund Policy.
Returns and support
Our commercial return window is 30 calendar days after delivery. Change-of-mind return postage is paid by the customer, who arranges the label and postage. There is no restocking fee. We arrange and pay applicable return costs directly for our errors, damage on arrival and defective goods as required. Free outbound delivery does not make voluntary return postage or customer-requested exchange shipments free.
EU and UK statutory withdrawal: For eligible online purchases, you can notify us within 14 days after receipt and send the goods back within 14 days after notice. Notice does not require prior approval. Inspection of goods and legally required refunds are governed by the regional terms in our Return & Refund Policy. The additional commercial return conditions do not restrict these rights or remedies for defects.
U.S. commercial returns: Eligible change-of-mind items must be unused, uninstalled and undamaged. Contact us for authorization and the U.S.-order return instructions before posting. The regional return addresses, exchange costs and refund deadlines are set out in the Return & Refund Policy.
Company and contact
TPPGpn is operated by DAAN FASHION JEWELRY CO., LIMITED (達岸飾品有限公司), Hong Kong Company No. 3120723. Registered address: RM4, 16/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONGKOK, KL, HONG KONG.
This is the company registered address. Dispatch origins and return destinations are identified separately in our Shipping and Return & Refund policies; do not use the registered address as a new-market return destination without the relevant return instructions.
Email: info@tppgpn.com. Phone: +86 15080128850. Customer support hours remain Monday–Friday, 9:00 AM–5:00 PM Pacific Time, excluding U.S. federal holidays. Customer support hours are separate from warehouse processing and delivery days.